Terms of service

OVERVIEW

Welcome to Nuvora. The terms “we,” “us,” and “our” refer to Nuvora. Nuvora operates this store and website, including all related information, content, features, tools, products, and services offered to you, the customer, in order to provide a curated shopping experience (the “Services”). Nuvora is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights, warranty disclaimers, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access the Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have given consent for any minor dependents to use the Services on devices that you own, purchase, or manage.

To use the Services, including browsing our online store or purchasing products or services, you may be asked to provide certain information, including your email address, billing information, payment information, and shipping information. You represent and warrant that all information you provide is correct, current, and complete.

You are responsible for maintaining the confidentiality and security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to accurately represent our products and services. However, product colors or appearance may vary depending on the device, screen, or display settings you use.

We do not guarantee that the appearance or quality of a product will exactly match how it appears on your screen.

Product descriptions, prices, and availability may change at any time without notice. We reserve the right to discontinue products or limit quantities at our discretion.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Nuvora reserves the right to accept or decline an order for any reason at its discretion.

Your order is not accepted until payment has been successfully processed and the order has been confirmed.

Please review your order carefully before submitting it. We may not be able to accommodate changes or cancellations once an order has been processed.

If we need to cancel, modify, or decline an order, we will attempt to contact you using the information provided at checkout.

Purchases are subject to our Return and Refund Policy.

You represent that purchases made through Nuvora are intended for personal or household use and not for unauthorized commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions may change without notice.

The price charged for a product will be the price shown at the time the order is placed and will appear in your order confirmation.

Unless otherwise stated, prices may not include applicable taxes, customs duties, or import charges.

You agree to provide current, complete, and accurate payment and account information for all purchases.

You represent that any payment information you provide is valid and that you are authorized to use the payment method provided.

SECTION 5 - SHIPPING AND DELIVERY

Shipping and delivery times are estimates only and are not guaranteed.

Nuvora is not responsible for delays caused by shipping carriers, weather, customs, high order volume, incorrect shipping information, or circumstances outside of our reasonable control.

Please review our Shipping Policy for additional information regarding delivery estimates, tracking, and shipping terms.

SECTION 6 - INTELLECTUAL PROPERTY

The Services, including but not limited to text, graphics, logos, product content, website design, images, audio, video, and other materials, are owned by Nuvora, its licensors, or other applicable rights holders and are protected by applicable intellectual property laws.

You may use the Services only for personal, non-commercial purposes unless otherwise authorized in writing.

You may not reproduce, distribute, modify, republish, display, transmit, or exploit any portion of the Services without prior written permission from the applicable rights holder.

Shopify and all other third-party names, logos, and trademarks remain the property of their respective owners.

SECTION 7 - OPTIONAL TOOLS

We may provide access to tools or services offered by third parties that we do not monitor, control, or manage.

Such tools are provided “as is” and “as available” without warranties or endorsements of any kind.

Any use of third-party tools is at your own risk and subject to the terms and policies of the applicable third party.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain links to third-party websites or services.

Nuvora is not responsible for the accuracy, content, security, policies, or practices of third-party websites.

If you choose to access or purchase from a third-party website, you do so at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Nuvora is powered by Shopify, which enables us to provide the Services to you.

However, purchases made through our store are made directly with Nuvora. Shopify is not responsible for the products sold by Nuvora, the fulfillment of your orders, or any injury, loss, or damage related to products purchased through Nuvora.

By using the Services, you acknowledge that Shopify is not a party to transactions between you and Nuvora.

SECTION 10 - PRIVACY POLICY

Personal information collected through the Services is handled in accordance with our Privacy Policy.

Because our store is hosted by Shopify, certain information may also be processed by Shopify and other service providers that help us operate the store and fulfill orders.

By using the Services, you acknowledge that your information may be processed as described in our Privacy Policy and applicable third-party privacy policies.

SECTION 11 - FEEDBACK

If you submit reviews, comments, suggestions, ideas, photos, or other feedback to Nuvora, you grant us permission to use, reproduce, display, modify, publish, and distribute that feedback for purposes related to operating, improving, and promoting the Services.

You represent that you have the right to submit such feedback and that it does not violate the rights of any third party.

Nuvora is not responsible for user-submitted content and may remove content that we determine is unlawful, abusive, misleading, or otherwise inappropriate.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Information on the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability.

We reserve the right to correct errors, update information, or cancel orders if information is inaccurate, including after an order has been submitted.

SECTION 13 - PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use the Services to violate laws, infringe intellectual property rights, harass others, transmit harmful software, provide false or misleading information, collect personal information without authorization, interfere with security features, or engage in fraudulent or abusive activity.

We reserve the right to suspend or terminate access to the Services if these Terms are violated.

SECTION 14 - AUTOMATED TOOLS AND AGENTS

Automated tools, bots, agents, or similar technologies may not access or interact with the Services in a way that violates applicable law, interferes with the operation of the Services, bypasses security measures, or misrepresents automated activity as human activity.

We may restrict or block automated access where necessary to protect the Services and our customers.

SECTION 15 - TERMINATION

We may suspend or terminate access to the Services if you violate these Terms or misuse the Services.

Termination does not eliminate any obligations or liabilities that arose before termination.

Provisions that by their nature should continue after termination will remain in effect.

SECTION 16 - DISCLAIMER OF WARRANTIES

The Services and products offered through the Services are provided on an “as is” and “as available” basis to the fullest extent permitted by law.

Except where required by law, Nuvora does not make warranties that the Services will be uninterrupted, error-free, secure, or suitable for every purpose.

Some jurisdictions do not allow certain warranty exclusions, so some of the above limitations may not apply to you.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Nuvora and its service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Services or products purchased through the Services.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

SECTION 18 - INDEMNIFICATION

You agree to indemnify and hold harmless Nuvora, Shopify, and our respective affiliates, employees, contractors, service providers, and licensors from claims, losses, liabilities, or expenses arising from your violation of these Terms, applicable law, or the rights of a third party.

SECTION 19 - SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions will remain valid and enforceable to the fullest extent permitted by law.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

These Terms, together with policies referenced on the Services, constitute the agreement between you and Nuvora regarding use of the Services.

SECTION 21 - ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

Nuvora may assign or transfer its rights and obligations as permitted by applicable law.

SECTION 22 - GOVERNING LAW

These Terms will be governed by applicable federal and state laws in the jurisdiction where Nuvora is legally established, subject to any consumer protection laws that may apply to you.

SECTION 23 - HEADINGS

Section headings are provided for convenience only and do not affect the interpretation of these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

We may update these Terms from time to time.

The most current version will be posted on this page. Where required by law, we will provide notice of material changes.

Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

Nuvora
Email: shopvelorasupport@gmail.com

shopvelorasupport@gmail.com